Support

Numero supports Gmail and Outlook with read-only access. It cannot send, delete, label, or modify email. Add and manage inboxes in Settings → Sources; the number of inboxes available depends on your plan. Numero stores recognized financial details such as merchant, amount, date, and category, not raw email bodies or attachments.

Each connected inbox syncs independently. After the initial import, Numero uses incremental syncs to look for new activity. You can request a sync from Settings → Sources; an account that synced very recently may ask you to wait briefly before trying again. A problem with one provider does not prevent other connected inboxes from completing their own sync.

Disconnect an inbox in Settings → Sources to stop future syncs; financial activity already recognized remains in Numero. In Settings → Privacy, you can export financial events as CSV, export your data as JSON, delete all extracted data while keeping sources connected, or permanently delete your Numero account and its connected sources.

Send a report using the form above or email us. Include what Numero displayed, what you expected, and any useful merchant, amount, or date. When you open Support from a report link, Numero also includes the originating page so you do not have to reconstruct where it happened. Please do not paste passwords, OAuth codes, full email bodies, or other secrets.

Numero uses encrypted transport, encrypts provider credentials and sensitive references at rest, and requests read-only provider permissions. Raw email bodies, attachments, and provider responses are not persisted. Read the Privacy Policy for the complete explanation of collection, use, retention, and your choices.

Family Sharing is currently a Beta for combining multiple authorized inboxes into one owner-controlled Financial Memory. Separate member invitations, roles, permissions, and sign-in access are not active yet. Until they launch, only the Numero account owner can open the household workspace.

Open Billing to review your current plan, feature usage, renewal or access date, subscription status, and invoices. Paid subscriptions can be scheduled to cancel at the end of the billing period or resumed before that date. Use the Pricing page to compare available plans.

Every valid form submission is saved for review, and replies are sent to the email address you provide. Numero does not currently promise a fixed response-time SLA, so include the relevant account, billing, merchant, and date details in your first message when possible. You can also email support@hellonumero.com directly.